Message Logs

Message Logs provide a detailed record of all SMS messages sent and received through your PBX.IM account. You can view message content, delivery status, cost per message, and filter by date range, phone number, or content.

Access Message Logs
Message Log Table
Filtering Messages
Message Statuses
Common Use Cases

Access Message Logs

Log into PBX.IM Dashboard -> Go to Logs -> Select Messages

Message Log Table

The message log table displays all SMS records sorted by most recent first. Each row contains the following fields:

Field	How to use it
Date/Time	The timestamp when the message was sent or received, displayed with seconds precision.
Sender	The phone number that sent the message, displayed with country flag and international format (+).
Recipient	The phone number that received the message, displayed with country flag and international format (+).
Type	Direction of the message: Inbound (received) or Outbound (sent).
SMS Text	The full text content of the message.
SMS Cost	The cost of the message in USD, shown with up to 4 decimal places.
Segments	The number of SMS segments the message was split into. Longer messages use multiple segments.
Status	The delivery status of the message (see Message Statuses below).

The Date/Time column uses your account's configured timezone. Messages are sorted by timestamp in descending order by default.

Filtering Messages

Use the filter bar above the table to narrow down messages. The following filters are available:

Filter	How to use it
From	Set the start date and time for the message log range. Defaults to the start of the current day.
To	Set the end date and time for the message log range. Defaults to the end of the current day.
From No.	Filter by the sender phone number.
To No.	Filter by the recipient phone number.
Search	Search within message text content.

Click Search to apply the filters. You can also use Presets to save and reuse frequently used filter combinations, and Clear Filters to reset all filters.

Date filters cannot be set to future dates. The filter defaults to today's date range when the page loads.

Message Statuses

Each message displays a color-coded status badge indicating its delivery state:

Status	Description
Sent	The message has been sent but delivery is not yet confirmed.
Delivered	The message was successfully delivered to the recipient's device.
Read	The recipient has read the message.
Failed	The message could not be delivered.

Common Use Cases

Daily message review -- Open Message Logs to see all SMS activity for the current day. The default date range covers today, making it easy to check recent communication.

Cost tracking -- Use the SMS Cost column to monitor messaging expenses. Filter by date range to calculate costs for specific periods.

Troubleshooting delivery issues -- Filter by recipient phone number and check the Status column to identify failed messages and delivery problems.

Content search -- Use the Search filter to find specific messages by their text content, useful for locating a particular conversation or notification.