Single Sign-on (SSO)

Table of Contents

  1. What is SSO (Single Sign-On)?
  2. Supported Platforms
  3. Why Use SSO?
  4. How to Enable SSO in PBX.IM
  5. How to Sign Up Using SSO
  6. Step 1: Open the PBX.IM Login Page
  7. Step 2: Select Your Provider
  8. Step 3: Grant Access (First-Time Users)

What is SSO (Single Sign-On)?

Single Sign-On (SSO) is an authentication method that allows users to access multiple applications using a single set of credentials. Instead of remembering multiple usernames and passwords, users can securely log in to PBX.IM using their existing Google or Microsoft accounts.

SSO enhances both security and user experience, ensuring faster onboarding and centralized access management.

Supported Platforms

PBX.IM currently supports the following SSO providers:

  • Google
  • Microsoft

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Why Use SSO?

Using SSO is highly recommended because it:

  • Improves account security by reducing password-related risks.
  • Simplifies user access and authentication across devices.
  • Speeds up the sign-up and login process.
  • Enables IT teams to centrally manage permissions and credentials.

How to Enable SSO in PBX.IM

To activate or manage SSO in PBX.IM:

  1. Navigate to Settings → General → Security → User Login from the side panel.
  2. Toggle the Enable SSO option to activate Single Sign-On for your workspace.

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Once enabled:

  • New users invited to PBX.IM can choose to sign up using either Google or Microsoft, automatically enabling SSO for their account.
  • Users can also opt for the standard login method (email and password) if they prefer not to use SSO.

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How to Sign Up Using SSO

After SSO is enabled in your workspace, new users can easily sign up and log in using their Google or Microsoft credentials.

Step 1: Open the PBX.IM Login Page

Go to the PBX.IM login or sign-up page. You'll see options to continue with Google or Microsoft.

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Step 2: Select Your Provider

Click "Continue with Google" or "Continue with Microsoft" depending on which account you want to use.

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Step 3: Grant Access (First-Time Users)

If this is your first time signing in, your browser will redirect you to Google or Microsoft's secure login page to verify your credentials.

  • Enter your credentials (email and password).
  • Review and grant the requested permissions to allow PBX.IM to authenticate your account.