David Pop is a copywriter and marketing strategist specializing in VoIP and business communication solutions. At PBX.IM, he leverages his expertise in cloud telephony and modern communication technologies to craft clear, insightful content that helps business leaders and IT professionals understand and optimize their systems. With extensive experience in marketing and content development, David brings precision and clarity to complex topics, ensuring businesses can make informed decisions about their communication infrastructure.


Discover the 2025 guide to multichannel contact centers: compare top solutions, learn the difference between multichannel and omnichannel, and see how PBX.IM unifies voice, chat, email, SMS, and social support for seamless customer experiences.

Expert comparison of the best call transcription software for your phone calls in 2025! Compare rates, pricing, features, and integrations. Check now!

VoIP, Cloud-based solutions need security using encryption, multi-factor authentication, trusted devices restrictions, IP restrictions, user roles and permissions.