Aircall Alternative

Everything you need from a cloud phone system, without limits.

PBX.IM gives you unlimited users, advanced call routing, AI analytics, long-term call recordings, and 24/7 support, all with clear, transparent pricing.

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Companies that trust PBX.IM

Why users switch to PBX.IM

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Free to try, no credit card needed

Start testing instantly without commitments or hidden conditions.

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Great customer support experience

Friendly, responsive support that solves problems and gets things done.

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Transparent pricing, no extra charge

Simple plans with clear terms, pay only for what you use, nothing more.

AirCall vs PBX.IM

Compare features, pricing, and scalability to see which tool fits you best.

PBX.IM
Aircall
Free plan Available
Yes
No
Unlimited users
Yes
No
Minimum users required
Yes
Yes
Simultaneous calls
Yes
No (limited by Plan)
Call recording
Yes
Yes
Long-term call recording storage
Yes
No
AI analytics
Yes
Limited /Add-on
Auto dialers (progressive/Preview/Predictive)
Yes
Limited
CRM integration
Yes
Yes (Plan-dependent)
IVR / Call routing
Yes
Yes
Phone numbers included
Yes
Yes
SMS / MMS
Yes
Yes (with limitations)
24/7 support
Yes
Limited / Plan-dependent
Transparent pricing
Yes
No
Mobile & Webphone support
Yes
Yes

See Why Businesses Trust Us

“One of the things I appreciate most is how easy it is to self-manage. I was able to set up everything myself without needing to hire any outside help, which saved us both time and money. It’s helped us close deals faster and provide better service, which our customers really appreciate.”

Danny Asfour

“It’s been a great experience and a smart investment. It’s helped us close deals faster and provide better service, which our customers really appreciate. If you’re running a growing business and want more control over your communications, I highly recommend this system!”

Dotan Meirov

“What really sets them apart is their top notch support. The team clearly knows VoIP inside and out, and every interaction we’ve had has been fast, professional, and incredibly helpful. It’s rare to find a provider that combines excellent tech with equally excellent service.”

Liron Cohen
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Switch Without Limits

Experience unlimited users, advanced routing, and long-term call recording, risk-free.

Connected to Any Business Tools

Make calls directly from the platforms your team already uses, ensuring efficiency without changing workflows.

Microsoft TeamsMicrosoft Teams
intercom Intercom
hubspotHubspot
notionNotion
zohoZoho
salesforceSalesforce
shopifyShopify
help scoutHelp Scout
gorgiasGorgias
zapierZapier
frontFront
slackSlack
kustomerKustomer
freshdeskFreshdesck
mondaymonday.com
copperCopper
pipedrivePipedrive
nocrmnoCRM.io
microsoft dynamicsMicrosoft Dynamics
zendeskZendesk

Get small business VoIP for free, then scale

Start-upFree
Essential$25 / Month / User
Recommended
Core$40 / Month / User
Advanced$50 / Month / User
EnterpriseCustom
Number of Users 

5

Unlimited

Unlimited

Unlimited

Unlimited

Simultaneous Calls 

5

25

50

Unlimited

Unlimited

Basic phone features 
SIP Desk Phones 
Webphone 
Chrome/edge extension 
ACD, Autto Attendant, Skill-based routing 
Call recordings storage 

1 Week

3 Months

6 Months

1 Year

7 Year

AI analytics 

Add-on

Add-on

Auto dialer 

Progressive

Progressive / Preview

Progressive / Preview / Predictive

Progressive / Preview / Predictive

CRM integration 

Support channels 

Email / Chat

Email / Chat

Email / Chat / Phone

Email / Chat / Phone

Dedicated Account Manager / Email / Chat / Phone

Support availability 

Standard Business Hours

24 / 7

24 / 7

24 / 7

24 / 7 + SLA Commitment

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Test PBX.IM with no limits

Customer Favorite Features

PBX.IM makes handling incoming calls simple. Organize queues, cut down wait times, and give customers a smoother experience from the very first ring.

Automatic Call Distribution

Easily configure how calls are routed to match your business needs and team structure. PBX.IM lets you distribute calls by time routing, team availability, agent skills, or even through simple round-robin allocation.

PBX automatic distribution

Customized Queuing Time

Set time limits for how long customers stay on hold and ensure they’re always directed to the right agent. With flexible queuing rules, you can minimize frustration, shorten wait times, and keep conversations flowing smoothly.

customized queuing time

Personalized Experience on Hold

Create a better waiting experience for your callers. Use custom greetings in any language with text-to-speech, upload your own messages, or select music and sounds from our media library to keep customers engaged.

PBX.IM's on hold experience
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Try PBX.IM free and get unlimited users, advanced call features, and AI analytics.

Frequently Asked Questions