Start testing instantly without commitments or hidden conditions.
Friendly, responsive support that solves problems and gets things done.
Simple plans with clear terms, pay only for what you use, nothing more.
Compare features, pricing, and scalability to see which tool fits you best.
| PBX.IM | Aircall | |
|---|---|---|
| Free plan Available | Yes | No |
| Unlimited users | Yes | No |
| Minimum users required | Yes | Yes |
| Simultaneous calls | Yes | No (limited by Plan) |
| Call recording | Yes | Yes |
| Long-term call recording storage | Yes | No |
| AI analytics | Yes | Limited /Add-on |
| Auto dialers (progressive/Preview/Predictive) | Yes | Limited |
| CRM integration | Yes | Yes (Plan-dependent) |
| IVR / Call routing | Yes | Yes |
| Phone numbers included | Yes | Yes |
| SMS / MMS | Yes | Yes (with limitations) |
| 24/7 support | Yes | Limited / Plan-dependent |
| Transparent pricing | Yes | No |
| Mobile & Webphone support | Yes | Yes |
Experience unlimited users, advanced routing, and long-term call recording, risk-free.
Make calls directly from the platforms your team already uses, ensuring efficiency without changing workflows.
5
Unlimited
Unlimited
Unlimited
Unlimited
5
25
50
Unlimited
Unlimited
1 Week
3 Months
6 Months
1 Year
7 Year
Add-on
Add-on
Progressive
Progressive / Preview
Progressive / Preview / Predictive
Progressive / Preview / Predictive
Email / Chat
Email / Chat
Email / Chat / Phone
Email / Chat / Phone
Dedicated Account Manager / Email / Chat / Phone
Standard Business Hours
24 / 7
24 / 7
24 / 7
24 / 7 + SLA Commitment
PBX.IM makes handling incoming calls simple. Organize queues, cut down wait times, and give customers a smoother experience from the very first ring.
Easily configure how calls are routed to match your business needs and team structure. PBX.IM lets you distribute calls by time routing, team availability, agent skills, or even through simple round-robin allocation.
