Contact Us Web Widget
PBX.IM’s Contact Us Web Widget is a lightweight, code-free call button that enables visitors on your website to connect instantly with the appropriate business agent over the internet.
The widget enables customers to initiate calls immediately, thereby enhancing user engagement and establishing trust from the very first interaction. Fully customizable to match your brand identity, business requirements, agent availability, and business hours, it ensures seamless integration with your websites and maximizes lead capture.
Why should you have a 'Contact Us Web Widget' on your website?
Adding a Contact Us Web Widget provides your website visitors with an immediate, low-friction way to reach your agents. Using the 'Add Widget' functionality, administrators can easily configure the web widget and deploy it across any page. Visitors click the button to trigger a call within the browser, via WebRTC, which is then automatically routed based on your account settings, ensuring every lead reaches the right agent without delay.
Increase Conversions
Turn passive website visitors into active calls. The Contact Us Web Widget drives higher conversion rates than traditional forms by enabling instant, real-time calls.
Improved User Experience
The Contact Us Web Widget stays visible at all times, removing friction and making it easy for visitors to connect with support or sales.
24/7 Availability & Follow-Up
With the Contact Us Web Widget, calls during business hours reach the right agent instantly. Outside business hours, calls route to voicemail and are converted into email follow-ups, ensuring you never miss a lead.
Easy & Fast Set-Up
Deploy the widget in minutes. No coding required. Configure routing, availability, and placement effortlessly for immediate use.
Fully Customizable
Tailor the Contact Us Web Widget to your brand and website. Customize button text, colours, position, and animations to create a consistent and engaging user experience.
Improve Costs & Accessibility
The Contact Us Web Widget routes calls over the internet, reducing telecom expenses and long-distance fees. Share links via SMS or email so customers can start calls instantly, from anywhere.
Mobile Optimized
Designed to work seamlessly on both desktop and mobile devices, the Contact Us Web Widget ensures a consistent user experience across platforms. PBX.IM responsive design adapts to screen sizes, providing an intuitive and accessible interface for visitors on any device.
Build Authentic Brand Connections
The widget supports full customization to match your brand identity, including button text, colors, shapes, placement, and animation styles. Admins can configure these parameters directly through the widget settings, ensuring alignment with website design and messaging. On the end user’s side, the button renders seamlessly across devices, delivering a consistent, branded experience that enhances trust and user recognition.
How to Add the Contact Us Web Widget to the Website
Sign up, configure your widget with your settings, and embed it on your website to go live instantly on desktop and mobile.
1. Sign Up to PBX.IM
Signup or log in to your account, go to Integrations, and click Add Web Widget. The configuration panel will appear with a live preview and settings.
2. Personalize Your Widget
Set the widget name, position, and activation. Customize colors, text, logo, and animations. Configure call routing and optional features, such as keypad input, call recording, or prompting visitors to enter their name before connecting, so every call reaches the right agent seamlessly.
3. Launch & Test
Copy the embed script and add it to your website. Use Test Widget to verify functionality, your contact us button is now live and optimized for desktop and mobile.
Add the widget to your website in minutes. Connect visitors instantly with the right agent, boost engagement, and never miss a lead - easy to set up and fully customizable for your brand.
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