PBX.IM provides a seamless SMS-to-email (text-to-email) solution that automatically converts critical, real-time messages into emails delivered directly to your inbox. This ensures you never miss important texts, without the need for constant phone monitoring or manual forwarding.
Route inbound SMS to your email inbox to centralize customer messages, reduce response times, and ensure no conversation goes unnoticed. Every US/Canada numbers are SMS-enabled by default, free of charge!
Enable SMS routing on any SMS-enabled number to forward inbound messages to your CRM, other SMS numbers, WhatsApp, webhook callbacks, email addresses, or alternative phone numbers.
Customize how SMS messages show up in your inbox with key details like the sender’s name, number, message content, and timestamp so you know what it’s about before even opening it.
Clients sending rich content such as photos, screenshots, or documents? You can get those media files right in your inbox. No need to switch apps or ask them to resend via email.
Out of office or on-site with a client? You can auto-forward customer texts to any SMS-enabled number, like a teammate’s phone or your second line, so messages reach the right person in real time.
Tired of copying messages into your CRM or booking tool? Just auto-route client texts straight into the applications you already use. Your conversations will stay linked to customer records without the manual work.
A centralized platform for seamless team and client communication. Access, send, and manage SMS messages directly within your PBX.IM dashboard to maintain all conversations in a single, unified interface.
Want to be sure everything looks right before you rely on it? Use the test feature to preview exactly what your forwarded emails will look like.
Set it up once and never miss a text again.
Sending text messages to your email is easier than you think. In just 3 quick steps, you’ll start receiving customer SMS' right in your inbox.
PBX.IM is an easy-to-use omnichannel business communication solution designed for busy entrepreneurs. Handle calls, send and receive texts, and manage emails from one place.
PBX.IM helps you stay responsive with reliable SMS-to-email routing, no matter if your customers are across town or across the world.
You don’t need to be an IT expert. Setting up SMS forwarding takes just a few clicks and 3 steps.
PBX.IM combines calling, texting, voicemail, routing, auto-dialing, and SMS-to-email in one dashboard, with built-in transcriptions and call summarization.
Set up SMS to Email gateway in minutes and make sure every message gets to the right place.
PBX.IM provides a complete suite of PBX features including call routing, SMS, AI-powered message answering, voicemail, auto-attendants, and more! Everything you need to manage business communications in one place.
Encryption, Multi-factor authentication, Trusted Devices, IP restrictions, Country restrictions, user roles & permissions.
Audit agent performance, identify the best customer approach and replicate it to grow. Record phone conversations.
Manage all your phone numbers in one place with ease. Assign, configure, and optimize numbers based on your needs.
Have PBX.IM interact with callers, gather information, and route calls to the appropriate recipients.
Efficient call handling, better customer experience and agent productivity, fewer dropped calls, higher retention rates.
Prioritize calls based on agent skills, product knowledge, language proficiency and even working hours.
Virtual terminals offer cost savings, flexibility and scalability, enhancing call center operations.
Record your own messages or type the text and convert it into audios. Choose the music on hold of your choice.
Internet-based, hassle free: Premium Cloud service providers secure excellent uptime and maintenance.
Create an account for free and test the text-to-email service now!