What Is an Automated Call Transcription?
Call transcription is the process of converting spoken conversations from phone calls into written text using AI.
Instead of manually taking notes or replaying recordings, call transcription automatically generates a phone call transcript that captures everything said during the call.
Designed to enhance every conversation
Easily transcribe phone calls to text, then capture, review, and share every call detail to improve productivity, collaboration, and accuracy.
AI-Powered Transcripts
Save time and reduce information loss with accurate call transcriptions, perfect for compliance, training, and client follow-ups.
Automated Summaries & Action Items
Let AI capture commitments and next steps so your team can act faster and never miss a follow-up.
Multi-Language Support
Transcribe calls in multiple languages with high accuracy, plus support for 90+ more languages for international teams.
Flexible Sharing Options
Easily download transcripts, email them to users or agents, or create shareable links for seamless collaboration.
How to Get Phone Call Transcript?
Getting a phone call transcript with PBX.IM takes just a few simple steps.
Sign up & enable transcription
Create your PBX.IM account, then go to Settings → General → Transcriptions and toggle Enable Transcriptions ON.
Call Your Customers
Every call can be transcribed directly from your call history, whether you're speaking with customers or handling everyday interactions.
Connected to Any Business Tools
PBX.IM Call Transcription integrates seamlessly with your CRM, helpdesk, and internal tools, so transcripts, summaries, and action items are always available where your team works.
Microsoft Teams
Intercom
Hubspot
Notion
Zoho
Salesforce
Shopify
Help Scout
Gorgias
Zapier
Front
Slack
Kustomer
Freshdesck
monday.com
Copper
Pipedrive
noCRM.io
Microsoft Dynamics
Zendesk
Turn every conversation into insights with AI-powered call transcription. Save time, improve collaboration, and never miss a detail again.
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Auto Attendant
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Click-to-Call
Enable instant calling from your website or apps, letting customers connect with your team in a single click.
Call Monitoring
Tracks call performance and provides managers with insights on ongoing calls.
SMS to Email
Receive customer text messages directly in your inbox, ensuring no message is ever missed.