Quality calls, every time.

Simplify your call center operations with our cloud platform.

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feature plug and play

Plug and play

Modern, easy to deploy, requires no installation or extensive on-prem infrastructure.

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Security

Security

Encryption, Multi-factor authentication, Trusted Devices, IP restrictions, Country restrictions, user roles & permissions.

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Cloud phone system

Cloud phone system

Internet-based, hassle free: Premium Cloud service providers secure excellent uptime and maintenance.

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International calls

International calls

Connect to clients and global prospects and make your business relevant internationally.

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DID Numbers

DID numbers

Direct Inward Dialing works just like regular lines, only better, more affordable, higher quality and versatility.

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Real-time call monitoring

Real-time call monitoring

Audit agent performance, identify the best customer approach and replicate it to grow. Record phone conversations.

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Web devices

Virtual terminals offer cost savings, flexibility and scalability, enhancing call center operations.

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IVR

Interactive Voice Response

Have PBX interact with callers, gather information, and route calls to the appropriate recipients.

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Intercept groups

Intercept groups

Direct, in-call interventions to manage complex cases, provide consistent service quality and specialized expertise.

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Time-based calls & routing

Time-based calls & routing

Prioritize calls based on agent skills, product knowledge, language proficiency and even working hours.

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Call queues

Call queues

Efficient call handling, better customer experience and agent productivity, fewer dropped calls, higher retention rates.

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Phone extensions

Phone extensions

Streamline communication by organizing, routing and facilitating communication among agents and departments.

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Ring groups

Ring groups

Connect customer calls to the right stakeholders for efficient call handling and improved customer service.

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Media files

Media files

Record your own messages or type the text and convert it into audios. Choose the music on hold of your choice.

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Virtual phonebook

Virtual phonebook

All contacts in one place. Use customer notes to keep track of your conversation context and history.

Get started

Create an account now to start using our platform

Frequently Asked Questions