Petruța Costea

Copywriter at PBX.IM

Petruța Costea is a VoIP product strategist and experienced founder with a strong background in building user-focused communication tools. At PBX.IM, she combines technical know-how with a clear, approachable writing style to help business owners and IT leaders understand and leverage SIP, cloud telephony, and modern VoIP solutions. With years of hands-on experience developing and scaling digital products, Petruța brings clarity to complex topics and a deep understanding of what businesses really need from their communication systems.

Blog articles by Petruța

What is Microsoft Teams Direct Routing? A Complete Guide

Petruța Costea

28 May 2025

Discover what Microsoft Teams Direct Routing is and why it is worth implementing it with PBX.IM. Elevate your business communication to the next level!

How to Forward Text Messages to an Email Address?

Petruța Costea

27 May 2025

Does your business need to forward SMS for customer services or team visibility? Read how to forward text messages to email in simple steps!

What is VoIP (Voice Over Internet Protocol)?

Petruța Costea

09 May 2025

Voice over Internet Protocol (VoIP) allows making and receiving calls only with a usage of the Internet. Read more about what it is and what benefits are!

Is VoIP Good for Small Business?

Petruța Costea

30 Apr 2025

Wondering if VoIP is good for small businesses? Check its benefits and disadvantages and get a clear understanding if VoIP is right for your business!

More Efficient Logistics Business with VoIP Phone System

Petruța Costea

31 Jan 2025

Discover how VoIP phone system can streamline logistics operations, reduce costs, and improve team communication. Implement useful tips now!

Keep your clients coming back with a VoIP solution for restaurants.

Petruța Costea

24 Jan 2025

Learn how VoIP systems cut costs, streamline operations, and boost customer service for restaurants, helping them save time and improve efficiency.

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