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About Us
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Our Product We’re helping businesses stay connected and respond faster
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Meet the Team Our telecommunication experts are ready to serve you 24/7
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Our Offerings Our products evolve with the needs of your business
Features
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AI Auto Dialer Call numbers automatically and connect calls to your team
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Cloud Phone System Plug-and-play VoIP setup with instant activation and flexibility
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Phone Numbers Get local, toll-free or international phone numbers
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Call Monitoring Track and analyze calls in real-time for insights
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Port Phone Number Move existing numbers from a service provider to our platform
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On-Hold Messaging Customize on-hold messages and music for callers
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Call Queues Route calls with smart queues for better customer experience
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Auto Attendant Phone System Automate call routing with a custom auto-attendant system
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SMS to Email Automatically convert critical, real-time messages into emails
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Call Routing Set call routing rules based on business hours and availability
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Endpoints Connect any device with flexible endpoint compatibility
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VoIP Security Protect calls with advanced encryption and secure access
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Call Transcription Turn the call into a searchable AI-powered transcript
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Click 2 Call Let your team call directly from any app
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Business Text Messaging Unified inbox lets you communicate with your customers
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Wallboards Display live call KPIs, agent activity, and queue performance.
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VoIP for Small Businesses Scalable VoIP phone system for small business needs
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Enterprise Phone System Reliable corporate phone system for growing enterprises.
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SIP Trunking SIP Trunking connects a PBX system to the PSTN
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Microsoft Teams Routing Turn Microsoft Teams into your business phone system
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Make your logistics business more efficient with VoIP
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Make your logistics business more efficient with VoIP
Download Guide
The costly communication mistakes SMBs make and how to fix them
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PBX Phone System Cost: Pricing Guide 2026

PBX Phone System Cost: Pricing Guide 2026

Petruța Costea VoIP product strategist Petruța Costea
18 Jul 2025

Deep dive into cloud PBX phone system costs, plans, and features guide in 2026. Compare pricing & features!

Microsoft Teams Direct Routing

What is Microsoft Teams Direct Routing? A Complete Guide

Petruța Costea VoIP product strategist Petruța Costea
28 May 2025

Discover what Microsoft Teams Direct Routing is and why it is worth implementing it with PBX.IM. Elevate your business communication to the next level!

how to forward text messages to email

How to Forward Text Messages to an Email Address?

Petruța Costea VoIP product strategist Petruța Costea
27 May 2025

Does your business need to forward SMS for customer services or team visibility? Read how to forward text messages to email in simple steps!

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VoIP

What is VoIP (Voice Over Internet Protocol)?

Petruța Costea VoIP product strategist Petruța Costea
09 May 2025

Voice over Internet Protocol (VoIP) allows making and receiving calls only with a usage of the Internet. Read more about what it is and what benefits are!

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VoIP

Is VoIP Good for Small Business?

Petruța Costea VoIP product strategist Petruța Costea
30 Apr 2025

Wondering if VoIP is good for small businesses? Check its benefits and disadvantages and get a clear understanding if VoIP is right for your business!

VoIP for Logistics in the Port
Logistics

More Efficient Logistics Business with VoIP Phone System

Petruța Costea VoIP product strategist Petruța Costea
31 Jan 2025

Discover how VoIP phone system can streamline logistics operations, reduce costs, and improve team communication. Implement useful tips now!

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